How to Transfer Subway Surfers Account Data to a New Phone

Introduction: Transferring Subway Surfers Data to a New Device

This guide outlines the steps to transfer your Subway Surfers game data to a new phone, with separate instructions for both iPhone and Android devices. You’ll also learn how to restore in-app purchases and navigate some common transfer limitations.

Backing Up Your Data

First, ensure your game data is secured:

1. Open Settings in the Subway Surfers app on your old phone.
2. Choose Connect and log in to either your Facebook, Game Center, or Google Play Games account to save your data.
3. Ensure you have an operational account ready for use.

Transferring to a New iPhone

If you’ve recently upgraded to a new iPhone, follow these steps to transfer your Subway Surfers data without losing progress:

1. Ensure Subway Surfers is installed on both your old and new device.
2. On your old iPhone, tap Settings in the top right corner of the Subway Surfers screen.
3. Select Connect under either Game Center or Facebook and log in.
4. Repeat the process on your new iPhone and restart the app to sync your data.

Transferring to a New Android Phone

The process for Android devices mirrors that of the iPhone:

1. Open Subway Surfers on your old Android phone and navigate to Settings.
2. Tap Connect and choose to link your Facebook or Google Play Games account.
3. After logging in, perform the same steps on your new Android device and restart the app to retrieve your data.

Restoring In-Game Purchases

To regain access to previously purchased items like double coins or event items, follow these steps:

1. On your new device, open Subway Surfers and go to Settings.
2. Scroll down and select Restore Purchases.
3. Follow the prompts to restore your items.

Understanding Transfer Limitations

While the transfer process is straightforward, there are some limitations:

1. Access to Old Device: If you can’t access your old phone and haven’t set up cloud saves, you will not be able to retrieve your data. It’s crucial to set up cloud saves early.
2. Cross-Platform Transfers: Transferring data between Android and iOS systems is generally not possible. This limitation is important to consider if you are switching between operating systems.
3. Account Details: If you forget your account login details, you will need to reset your password to transfer your data. If unable to reset, contact Subway Surfers support with proof of purchases to retrieve in-game items.